Scope
This policy applies to the VoiceFlow AI website, public tools, account forms, and communications we operate. It does not apply to services operated by third parties.
Information we collect
We may collect contact details you submit, account identifiers, messages you send, device and browser information, page interactions, and security events. We do not ask for sensitive personal information in the public call-readiness tool.
How we use information
We use information to provide the website, respond to inquiries, maintain security, improve product usability, and meet legal obligations. We do not sell personal information.
Retention
We keep information only as long as needed for the purpose collected, to maintain business records, resolve disputes, and meet legal requirements. Retention periods vary by data type and relationship.
Your choices
Depending on where you live, you may have rights to access, correct, delete, or restrict certain uses of your information. Contact us to make a request. We may verify the request before acting.
Contact
For privacy questions, write to privacy@voiceflow.ai. We will respond within a reasonable period and explain any limits that apply.